Inver Hills Campus Store Return Policy

All textbooks purchased for the current term are eligible for return ONLY during the first nine weekdays of the term. Textbooks purchased after the return deadline are final sale. No textbook returns or refunds whatsoever will be accepted after the return deadline. More information regarding our returns policy and return deadlines are described below. Please contact the Campus Store directly with any questions or concerns.

Fall Term 2024 Return Deadline

• Textbook returns are due by Sept. 6.
• Textbooks ordered after Sept. 6 are FINAL SALE and cannot be returned.

Textbook Returns

Textbook returns must be shipped to the MN Textbook Center. Students are responsible for return shipping costs. All textbooks must be in original condition and accompanied by a receipt when returned. Please email [email protected] with any questions.

Textbook Return Shipping Address:

Textbook Return Policy

• No returns will be accepted without a receipt. This includes all financial aid, VA, and third-party purchases.
• New books must be returned in original condition, free from writing, highlighting, or any visible signs of wear and tear.
• Shrink-wrapped textbooks, boxed sets, or access codes must be returned unopened, in exact condition as when they were purchased, to be eligible for a refund.
• eBook refund requests must be made within 14 days of purchase. Activated eBooks cannot be returned.
• All returns are at the discretion of the MN Textbook Center staff.

Course Supplies, Lab Kit, and Coursepack Return Policy

• These items must be returned in person to the Inver Hills Campus Store by the deadline.
• No returns will be accepted without a receipt.
• All materials must be returned in original condition, unopened, to be eligible for a refund.
• The campus store reserves the right to deny any refund request based upon the condition of the item.

General Merchandise Return Policy

• No general merchandise returns will be accepted without a receipt.
• General merchandise is eligible for return within 10 days of purchase.
• General merchandise must be returned in original condition with original tags intact.
• Clearance merchandise, opened plastic-wrapped or blister-packed supplies or electronics, bus passes, and special ordered items are not eligible for return under any circumstances.
• The campus store reserves the right to deny any refund request based upon the condition of the item.

Issues with Online Orders

Damaged, inaccurate, or lost orders must be reported to [email protected] within one (1) week of the pick-up date or the delivery date according to the UPS tracking information.

Rented Textbooks

• Must be returned to the Inver Hills Campus Store by the last day of the term by 4pm.
• If a rented book is not returned by the deadline, you will be charged the difference between the full retail price and the rental fee, plus a $25 late fee per book.
• Please see the Rental Return Instructions for more information.

PSEO Students

• Are required to drop off all course materials at the Inver Hills Campus Store by the last Friday of the term by 4pm. Students who drop/withdraw from a course must return textbooks and supplies immediately.
• Failure to return your books by the deadline will require you to pay the full used book price of all non-returned materials.
• Please see the PSEO Instructions for more information.

Please contact us if you have any questions, concerns, or need additional information!